Transparency is a beautiful thing…

I love when companies/corporations are transparent with their customers. It goes a long way in building trust…which is essential for any hope at customer loyalty.

Check out thise end of year blog post from Zoho…it’s transparent to the nth degree:

http://blogs.zoho.com/general/recap-zoho-in-2007/

 I long for such transparency…that will be a sign I’ve made an impact, but I fear it will be some time until that sign is a visible, outward one.  Sigh…

~ by matflec on January 7, 2008.